Support analytics
that drives decisions
Dashora brings all your support metrics into one unified dashboard. Real-time insights on ticket volume, resolution times, team performance, and customer satisfaction across all channels.
14 days free trial
full access to all dashboards and analytics
Trusted by support teams worldwide
See Electric in action
Watch how AI transforms customer support experiences
Live Chat Demo
See Electric handle real customer inquiries
Ticket Resolution
Watch AI resolve complex support tickets
Multi-Channel Support
Seamless support across all channels
How it works
Connect, analyze, and optimize your support operations in three steps
Connect
Link your support tools—Zendesk, Intercom, Freshdesk, and 50+ more. Data syncs automatically.
Analyze
Real-time dashboards show ticket volume, resolution times, team performance, and customer sentiment.
Optimize
Get actionable insights and AI-powered recommendations to improve your support operations.
What insights do you need?
Real-time dashboards for every aspect of your support operations
How do we monitor resolution times across teams?
Need visibility into ticket volume by channel?
Want to benchmark team productivity fairly?
How do we track satisfaction trends?
Need to identify support demand patterns?
Want consolidated dashboards across regions?
Looking to ensure SLA targets are met?
Need to predict support volume ahead of time?
How do we monitor resolution times across teams?
Need visibility into ticket volume by channel?
Want to benchmark team productivity fairly?
How do we track satisfaction trends?
Need to identify support demand patterns?
Want consolidated dashboards across regions?
Looking to ensure SLA targets are met?
Need to predict support volume ahead of time?
Need to predict support volume ahead of time?
Looking to ensure SLA targets are met?
Want consolidated dashboards across regions?
Need to identify support demand patterns?
How do we track satisfaction trends?
Want to benchmark team productivity fairly?
Need visibility into ticket volume by channel?
How do we monitor resolution times across teams?
Need to predict support volume ahead of time?
Looking to ensure SLA targets are met?
Want consolidated dashboards across regions?
Need to identify support demand patterns?
How do we track satisfaction trends?
Want to benchmark team productivity fairly?
Need visibility into ticket volume by channel?
How do we monitor resolution times across teams?
3.2s
average response time visibility
82%
customer satisfaction tracked
5,000+
support teams analyzing metrics
Trusted by support leaders
Join leading teams already transforming their operations with Dashora
“Dashora gave us complete visibility into our support operations. We reduced ticket resolution times by 40% in the first month.”
Sarah Chen
Head of Support, TechFlow
“The real-time dashboards transformed how we manage team performance. We can now identify bottlenecks instantly.”
Marcus Williams
Customer Success Director, Studio Nine
“Dashora's forecasting helped us anticipate support demand during peak seasons. Best decision we made for our team.”
Emily Rodriguez
VP of Operations, Launchpad
Transparent pricing
Scale with your team. No hidden costs.
Starter
Perfect for small support teams
- Up to 10 users
- Basic dashboards
- Real-time metrics
- Email reports
- Chat support
Professional
For growing teams needing advanced analytics
- Unlimited users
- Advanced dashboards
- Multi-channel analytics
- Predictive forecasting
- Custom reports
- API access
- Priority support
Frequently asked questions
Everything you need to know about Dashora
Ready to see your support data differently?
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