Privacy Policy

1. Introduction

Dashora ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in the following ways:

• Personal Information: Name, email address, phone number, company name, and job title.
• Account Information: Username, password, and account preferences.
• Payment Information: Billing address, payment method details (processed securely through third-party providers).
• Usage Data: Information about how you interact with our services, including features used, dashboards viewed, and time spent.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Support Data: Communications with our support team, including tickets and inquiries.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and customer support requests
• Monitor and analyze trends, usage, and activities
• Detect and prevent fraud and security issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information with:

• Service providers who assist us in operating our website and services
• Legal authorities when required by law or to protect our rights
• Your organization or team members you authorize to access your account

5. Data Security

Dashora implements industry-standard security measures to protect your personal information. We use SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Compliance and Certifications

Dashora complies with:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• SOC 2 Type II certification
• Industry best practices for data protection

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability

To exercise these rights, please contact us at privacy@dashora.ai.

8. Cookies

We use cookies to enhance your experience on our website. These cookies help us remember your preferences and understand how you use our services. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our services constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: